May 07 2019 0Comment
BPO services in South Africa

Why BPO services in South Africa is important for business development?

Partnering business with BPO services in Cape Town, South Africa helps employers, companies, and corporations to save money, resource, machinery cost, and labor costs. It helps to increase profits and allows you to work on core business domains. For decades, BPO has helped the business to transform the model into a strategic enabled province. According to Forbes 500, the top 30 companies outsource major operations to achieve goals and objectives timely.

BPO services can be categorized as two services i.e. Inbound and Outbound. Choosing a business partner for outsourcing requires proven experience in either of them or in both. In this competitive market taking risks can be a costly move and the third party must have a different set of skills which are important to develop business and satisfy customer concerns in an efficient manner.


Scope of BPO services in South Africa coming 5 years


The BPO industry in South Africa is readily growing at a much faster rate then compared other African countries including Uganda, Kenya, Nigeria, Ghana and more… Small to medium scale, large enterprises and global companies experience a positive transformational improvement in business processing and output delivery. According to global outsourcing companies, 42% of companies lack in business competition due to unavailability of BPO services. They spend more and gain less by handling non-expertise projects on their own. Labor costs and preliminary costs are the major factors that require huge investments. The role of outsourcing companies is to enable them to work seamlessly by solving other issues.


Acreaty South Africa to have successful BPO operations in South Africa


Acreaty is a business consulting firm, continuously helping companies to move businesses from high payments to much more relaxed investments. It is always helpful for companies to transit from in-house costly operations to fully functional services. Acreaty offers a fruitful BPO partnership in South Africa that meets business expectations and provides an output that exceeds business goals exactly the way you want. Our client’s experiences on time project completion with productivity and accuracy in mind. Goal accomplishment is something we take seriously and provide flexibility in payment options.

For our clients, we focus on providing much more cost-relaxed services and helping them to scale up businesses by managing existing or upcoming projects. On the other hand, working on projects with In-house team requires various other resources. BPO partners like Acreaty South Africa have experience and expertise in timely and cost-effective services.  Acreaty is specialized in for different inbound and outbound processes and provides trained experts for business handling. We also train in-house people to understand the project by using simple training sessions.